The Big Ideas of 2012

Joel Bakan: The Panopticon

Power of the new media.
Joel Bakan: The Panopticon

Audio version read by George Atherton – Right-click to download

The Panopticon (which means all-seeing) is a model prison devised by British philosopher and legal reformer Jeremy Bentham in the late 18th century.

Its structure, a radical configuration with observation posts in the center and inmates' cells and common areas around the periphery, was designed to ensure guards could always see inmates but never be seen by them. As a result, inmates had to presume guards might be watching them at any given moment, which meant, according to Bentham, that they would have to behave as if they were being watched all the time. In this way, the Panopticon, by its very structure, created the effect of total surveillance, while allowing for actual surveillance to be intermittent and even absent.

The Panopticon was never built, but Bentham's idea was revived by French philosopher Michel Foucault two centuries later to illustrate what he called the "perfection of power." Power was perfected within the Panopticon, Foucault argued, because it did not have to be exercised by guards and prison authorities. Inmates "themselves [became] the bearers of power" within a structure that had the effect of "creating and sustaining a power relation independent of the person who exercises it."

The Panopticon is helpful for understanding the new power and possibilities of social media for kid marketers. On social media, "people influence people," according to Mark Zuckerberg, founder and CEO of Facebook. "It's no longer just about messages … broadcasted out by companies, but increasingly about information … shared between friends." Social network friends market to each other, in other words, as "viral" tactics (also known as "word-of-mouth" and "buzz" tactics) seamlessly weave brands and commercial messages into communications among them. Users become "fans" and "friends" of brands, and get their friends to do the same; they share across their networks branded contests, quizzes, games, applications, and "widgets" – mini-applications whose viral power makes them, according to one industry insider, possibly the highest expression so far of online marketing in the post-advertising age. They create branded videos, songs, stories, poems, and photographs at company websites and virally distribute them to friends. And these are just a few examples from a huge and growing array of viral strategies.

Marketing as marketing disappears within the viral networks of social media platforms. Boundaries are broken down between marketers and kids (as kids market to each other); between content and advertising (as advertising now infuses, rather than interrupts, content); and between kids' lives and entertainment (as their lives now become the content of that entertainment). It is truly the "perfection of [marketers'] power." Kids, like the prisoners in the Panopticon, now bear the power marketing holds over them, and the marketers, like the Panopticon's guards, drop from view, their power now automatic and self-executing, all the greater for its invisibility.

Joel Bakan is a lawyer and professor of law at the University of British Columbia in Vancouver, Canada. His first book, The Corporation, is a celebrated international bestseller and was made into a feature documentary film in 2003.

16 comments on the article “Joel Bakan: The Panopticon ”

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Anonymous

If somebody sticks a brand name/logo on something but no one notices, is it still advertising or is it just decoration? Kids are a marketing niche who are ignorant of the influence on them and therefore vulnerable. Eventually they wake up and realize the trick and then incorporate it into the whole purchasing equation of value vs cost. It is my belief that although advertising is huge $, its impact is ultimately minimal.

timcandler

Foucault's use of the Bentham's Panopticon to illustrate his understanding of "perfection of power" fails primarily because I suspect Foucault prefers to think of "power" as "agreement," but just couldn't bring himself to say something that ordinary. Better perhaps to admit that power is the ability to enforce agreement, and then define perfection as an understanding of the alternatives to agreement, and then dismiss "perfection" as a product of fantasy or advertising. What's always up for grabs is the "agreed upon."

Stanhopea26

I did commit facebook suicide but I am still addicted to the internet.
But
epetitions.direct.gov.uk/petitions/11829

epetitions.direct.gov.uk/petitions/1022

Summakor

Peer-to-peer product endorsements are a bit older than Facebook and aren't the scourge of society.
The differences are:
1. Offline, my friends very rarely contact me or begin a conversation by endorsing a product I didn't inquire about. Online, I get unprompted notifications about the products they endorse before I requested that information - that's advertisement, not just endorsement. Sites like Facebook have convoluted the two. Remember Facebook is 'free,' but we do pay them with our attention, just like TV and radio.

2. I know/assume, offline, that my friends get no benefit from the producer for endorsing a product. I take their opinion, taste notwithstanding, to be a pretty dispassionate and objective one. This isn't so clear online, where companies do offer benefits (i.e. bribes) for product endorsement. These are raffles with prizes, free samples, games, entertainment (sometimes in creating the ad itself, as mentioned), etc. This destroys the objectivity of online peer-to-peer product endorsements, if you're aware of the bribe. The endorsers assume (more like rationalize) that everyone is aware of the bribe, so it's not immoral to provide, basically, a false endorsement. Even if they were right, it's still advertising on their part - they can't "undo" that so easily.

3. Even a brief 10-second face-to-face conversation provides thousands or millions of times more information than the single 0-or-1 bit of a Facebook "Like." In person I can probe my friends about their endorsements, their tastes, competence, judgement, objectivity, strength of opinions, etc in a matter of seconds. Facebook "Liking," of competing products only proves data can actually have close to zero bits of useful information.

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